Frequently Asked Questions

Frequently Asked Questions

1. Where do you ship from?

We ship all orders from Pakistan. Deliveries typically arrive within 2–5 business days depending on your location.

2. Do your products come with a warranty?

Yes, all products come with the manufacturer's warranty. Details are listed on each product page.

3. What is your return policy?

If your item is defective or doesn't match the description, you can return it within 7 days of delivery. Please contact us to initiate a return.

4. What payment methods do you accept?

We accept credit/debit cards, bank transfers, and Cash on Delivery (COD).

5. How do I track my order?

Once your order is placed, you'll receive tracking information via email. You can also check your order status by logging into your account.

6. Do you offer international shipping?

Currently, we only deliver within Pakistan. International shipping will be available soon — stay tuned!

7. What should I do if my product arrives damaged?

Please contact us immediately and send photos of the damaged item. We'll arrange a replacement or full refund for you.

8. How can I contact you?

You can reach us via email or through the contact form on our website. We respond within 24 hours.